Terms of Service
These terms are the agreement between you and Irisen Ltd for use of the Irisen application. Using Irisen means you accept them.
1
Who these terms are with
Irisen is provided by Irisen Ltd, registered in [jurisdiction] under company number [company number], registered office [registered address]. In these terms, "Irisen", "we" and "us" mean Irisen Ltd, and "you" means the person using the service.
2
Your account
You must be at least 16 to use Irisen. You are responsible for keeping your login credentials secure and for everything that happens under your account. Tell us at security@irisen.ai if you think your account has been compromised.
You must give accurate account information and keep it current. One account is for one person; do not share it.
3
What Irisen is, and what it is not
Irisen scores and organises your life across physical, mental, financial and social pillars, and Iris gives guidance based on the data in your account.
Irisen is not a medical device, a healthcare provider, a financial adviser or a substitute for professional help. Iris does not diagnose, treat or prevent any condition, and its guidance is not regulated financial, legal or medical advice. Decisions you make with it are yours. If you are in crisis, contact your local emergency services.
Iris produces its output from your data and from statistical models. It can be wrong, incomplete or out of date. Check anything that matters before you act on it.
4
Your content
You own everything you put into Irisen. We claim no ownership of your tasks, notes, goals, journal entries or connected data.
You grant us a limited licence to host, store, process, transmit and display that content solely so we can run the service for you, including sending relevant parts to our model providers to answer your questions. That licence ends when you delete the content or close your account.
You are responsible for having the right to upload what you upload.
5
Connected services
Irisen can connect to third party services you choose, such as Google Calendar, Gmail, wearables and financial providers. Those services have their own terms and we do not control them. If a provider changes or removes its API, the related Irisen feature may change or stop working.
You can disconnect any source at any time in settings.
6
Plans and payment
- Irisen offers a free tier and paid subscriptions. Current prices are shown at checkout.
- Subscriptions renew automatically at the end of each billing period until you cancel.
- Cancel any time in settings. Cancellation stops the next renewal; you keep access until the end of the period you paid for.
- Fees are payable in advance and, except where the law requires otherwise, are non refundable.
- If you are a consumer in the UK or EEA, you have a statutory right to cancel within 14 days of purchase; by starting to use a paid feature immediately, you agree the service begins during that period and you may be charged for what you used.
- We may change prices with at least 30 days' notice before your next renewal.
7
Acceptable use
Do not:
- Break the law, or use Irisen to harm, harass or deceive anyone
- Upload data about other people that you have no right to share
- Attempt to access another user's account or our systems without authorisation
- Reverse engineer, scrape, resell or rate limit our service beyond fair use
- Use Irisen to build a competing product, or to train a machine learning model on our outputs
- Interfere with the availability or security of the service
We may suspend or close an account that breaks these rules, and will normally give notice first unless the breach is severe.
8
Our intellectual property
Irisen, the Irisen name and mark, the pillar scoring system, the software and everything we publish belong to Irisen Ltd. These terms give you a personal, non exclusive, non transferable licence to use the service. Nothing else transfers.
9
Availability and changes
We aim to keep Irisen available and reliable, but we do not promise uninterrupted service. We may add, change or remove features. If we remove something you depend on, or make a materially adverse change, we will give reasonable notice.
We may discontinue the service entirely with at least 30 days' notice, and will provide a way to export your data before it ends.
10
Ending the agreement
You can close your account at any time in settings. We may suspend or end your access if you breach these terms, if we are required to by law, or if we stop offering the service.
On closure, we delete your data as described in the Privacy Policy. Export your data first if you want to keep it.
11
Warranties and liability
The service is provided "as is" and "as available". To the fullest extent the law allows, we exclude implied warranties of merchantability, fitness for a particular purpose and non infringement.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for indirect or consequential loss, loss of profits, loss of data beyond our backup obligations, or decisions you make based on Iris's guidance. Our total liability in any 12 month period is limited to the greater of the amount you paid us in that period and [cap, e.g. GBP 100].
If you are a consumer, your statutory rights are not affected.
12
Changes to these terms
We may update these terms. If a change is material we will notify you by email or in the product at least 30 days before it takes effect. Continuing to use Irisen after that means you accept the new terms. If you do not accept them, close your account before they take effect.
13
Governing law
These terms are governed by the laws of [jurisdiction, e.g. England and Wales], and the courts of [jurisdiction] have exclusive jurisdiction. If you are a consumer resident elsewhere in the UK or EEA, you keep the protection of the mandatory laws of your country of residence and may bring proceedings there.